F.A.Q.

How can I place an order?
  1. By registering via this link https://www.ilsemaforo-softair.com/en/login/
  2. Purchasing as a "Guest" to purchase faster but without the advantages of being registered.
  3. Contact us by phone on (+378) 0549 990502, provide the item codes of the products you want and we will take care of filling in the shipping data
How can I pay for my order?
You can pay via:

Credit Cards (Visa, Mastercard): We accept Visa and Mastercard credit cards. The credit card data is managed directly by the Bank. The information entered in the order form is encrypted using 128-bit encryption systems (SSL) which prevents its use by third parties and is sent directly to the bank.

Bank Transfer:
BSI (Sammarinese Investment Bank)
IBAN SM05U0328709804000040304200
Owner: Il Semaforo S.r.l
Reason: order number (example oc4/123456)

After making the bank transfer, please send a copy of the receipt by email to ilsemaforo@gmail.com or by fax to 0549957477

Paypal:
It mediates the payment between the buyer and the company in an instant, safe and secure manner.
Further info: https://www.paypal.com/sm/home
Can I change the data in my Account?
Of course, through the appropriate section My Panel -> User Details -> Save
How can I track my order?
Wait for the Tracking code which will arrive via email once the order has been "shipped". Track my DPD order via the link: https://www.dpd.com/nl/en/receiving/track/.
I can't find the courier tracking code in my email.
Check in "spam mail", it may happen that, sometimes, the email with the tracking code from the courier is unable to pass the anti-Spam filters and therefore ends up in the junk mail box.
How does it work to return a product(s)?
Why can't you ship air rifles/pistols or T4E (free sales)?
According to current legislation, T4Es, rifles and compressed air pistols of 4.5mm and 5.5mm caliber can only be purchased at the point of sale by an adult who presents a document certifying age (identity card/driving license/passport).